Sometimes, Messenger can confuse you with an unexpected warning, “This person is unavailable on Messenger,” while sending a message. It simply can be an error or indicates either the user has blocked you or their account no longer exists.
Unfortunately, there is no straightforward solution available for it. But, if you’re wondering what does “This person is unavailable on Messenger” mean and How to fix the “This person is unavailable on Messenger” error here is the complete guide.
What does “This person is unavailable on Messenger” Mean?
This person is unavailable on messenger will be shown if users deactivated or deleted their Messenger account to whom you want to send messages. It could also mean the person has blocked you. Overall It indicates that the user account is unavailable on your Messanger.
Your message will reach only if the person unblocks you from messenger, re-install it or update it to the latest version.
When you get the message “This person is unavailable on Messenger” on your Messenger, the possible reasons behind it are:
- The recipient might deactivate the Facebook account or delete Messenger.
- The user may have blocked you on Messenger.
- Facebook has suspended or banned the recipient’s account.
- The recipient may have deleted the conversation with you.
- There may be some bugs or glitches with your Messenger app.
According to the Facebook developer page, “this person is unavailable on messenger” error may appear when the recipient deletes all conversations. In that case, you can reply to the person through the Facebook web.
If you can send messages from the Facebook web but encounter the error while using Messenger, it indicates that the recipient deletes all the previous messages.
How to Fix “This person is unavailable on Messenger” Error Notification?
Honestly, there is no direct method to fix “This person is unavailable on Messenger” error. Even the Facebook Support Team is unable to give you the pinpoint solution for it. However, here are some available solutions worth trying.
Send a Message Request
The first thing you can do is to send a message request to the person you want to communicate with. If the person on the other side accepts your request, then you can start the conversation.
Check Whether You’re Blocked
“This person isn’t available right now” error occurs if the person blocked you on Facebook for some reason so that you can’t send messages. To fix it, you first need to verify whether you’re blocked or not.
Here’s what you can do:
- Open Messenger on the mobile.
- Type the person’s name in the search bar with whom you want to connect.
- Select the ID from the search result to open the conversation and type a message.
- Tap the Send icon. If “This person isn’t available right now” or “This person is unavailable on Messenger” appears in the chatbox, it indicates you’re blocked.
If you know the person outside of Facebook, contact him/her and request to unblock you. Sometimes, it can be an accidental blocking.
Avoid accidental blocking
Next, you need to check your block list and avoid accidentally blocking. If you’ve blocked the person you want to connect accidentally, “this person is unavailable on messenger” error will occur. So, to verify it:
- Open the Messenger app.
- Select the person with whom you want to communicate.
- If you find an Unblock option at the bottom of the chat, click on it.
- On the next page, tap Unblock on Messenger.
- Tap Unblock to confirm.
Update the Messenger App
Updating the messenger is another thing you can try to fix this person is unavailable on the messenger issue. When you update the app, it automatically fixes some in-app bugs that help you access the app uninterruptedly.
You just need to open the Google Play Store or App Store and check if there is any update pending or not. If you find a new update for Messenger, just click on it to install the latest version of the app. Additionally, you can clear the app cache to resolve the problem.
Check If the Account is Deactivated/Deleted
The error might pop up on the chat if the user deactivated/deleted their Facebook account, but the Messenger profile is still there. With this in mind, you need to check the account status.
To do that, open Facebook and type the user’s name in the search bar. If you can’t locate the Facebook ID of that user in the search result, there’s a high chance that the account is either deactivated or deleted.
However, Facebook often deletes fake profiles or if the user disobeys any rules and guidelines. So, if you know the person outside Facebook, contact him/her to confirm account deactivation. Or use a friend’s Facebook profile to search for the user and confirm if the account is deactivated.
If the error, this person isn’t available right now is only showing when you’re using Messenger on mobile, clearing the app cache can fix your problem. A corrupted cache file in the mobile app sometimes causes this error.
So, to clear cache,
- Go to device Settings > All Apps.
- Tap on Messenger from the list.
- Tap on Storage > Clear Cache.
Hopefully, this article will help to eliminate the issue on Facebook. Try out the suggested solutions according to your problem. If you know any other solutions, share them with us in the comment box.