With Spotify, you can listen to millions of songs and podcasts for free. You can discover or search for new songs, albums and podcasts here.
Suppose you’re enjoying with your friends with the music on in Spotify and suddenly it stops. A message pops up on the screen saying, “Spotify Not Playing Songs” or “Spotify can’t play the current song”. This is irritating, right? Not only you but many users face this issue sometimes.
So how to fix this now? Don’t worry. With these 10 quick, easy steps you can fix this error. This article will show you how to troubleshoot the Spotify errors and the app malfunction.
Why Does Spotify Get Stopped?
Well, the reason can be the app is outdated. Or maybe your device hasn’t got enough space. Also, you may have a network problem. Sometimes you can’t play all songs if you’re out of your listening limit. Spotify is free but have limited feature. You will need a premium package to access all the songs ad-free.
However, the issues/errors depend on which device you’re trying to play Spotify. Depending on that, you can solve it.
Spotify Can’t Play- How to Fix the Problem?
Can’t play songs on Spotify? Tired of dealing with this issue? Then, try one of these ways to fix it.
1. Restart Your App
The app may get frozen or full of glitches. You can restart the Spotify app.
For mobile app, close Spotify, clear RAM and relaunch it.
If you’re using it on desktop, then select File > Exit Spotify.
For Spotify web player, try to close and relaunch the browser. If it is still not fixed, check the other way to solve it.
2. Restart Your Device
Still can’t play Spotify? Better you restart your device once for both mobile or desktop. Performing a restart can clear the issue that was affecting your app from playing.
3. Log Out and Log Back In
You can also try to log out the app and then log back in.
If you’re using Spotify on mobile, go to Settings > Profile. Scroll down to find Log Out, tap on it. Then open the app using your login id and password.
If you’re using the app on the desktop, on the top right, select the dropdown next to your name. Select Log Out. Then login back again and try to play a song.
If you’re using it on Spotify web app, go to Profile and then select Log Out. Then log back in to check. Hopefully, your problem will solve.
4. Update Your App
Sometimes, people forget to update their apps. If Spotify gets stopped, you can check whether it’s updated in its latest version or not.
To check for an update on desktop app,
- Go to Spotify and click on About Spotify.
- You can see the app is updated or not. If a new version is available, click on Update Now.
- After updating, click on Close showing on the screen to restart the app.
To check the update on mobile,
- For Android users, go to Google Playstore. Click on the three vertical lines from the top left corner. Go to Settings > Auto-update apps. Turn on for auto-updating. Or, you can type Spotify in the search bar and check if any new update is available. Update the app manually and reopen it.
- For iOS users, click iTunes & App Store and switch the Updates On. It will automatically update your apps. For manual update, find the app in the Apple store and tap Update at the bottom right.
5. Clear the Memory
Do you have enough space on your device to play Spotify? Your device should have at least 250 MB available memory. Spotify recommends 1GB for download for Spotify Premium members.
To clear memory/space on the desktop app,
- Go to Settings > Local Files.
- Toggle off Show Local Files. This will remove the downloaded songs and hence, clear the space.
To clear memory from mobile, clear the cache files.
- Tap and hold the Spotify Icon
- Click on App Info.
- Go to Storage
- From there Tap on Clear Cache.
6. Turn Off Hardware Acceleration
The hardware acceleration feature with Spotify weakens the hardware of your computer. Consequently, poor listening, lag in the music. So, you can turn that off to solve your playing error.
- Open Spotify app on your desktop. Click on the dropdown arrow next to your name in the top right.
- Select Settings.
- Go to Show Advanced Settings.
- Under Compatibility, turn off the hardware acceleration.
- Restart your app.
7. Change the Crossfading Setting
Crossfading effect between the tracks enhances music performance. You can enable or disable your crossfading settings from your desktop if your Spotify has stopped playing.
- Open Spotify. Click on the dropdown arrow next to your name.
- Go to Settings > Show Advanced Settings.
- Under Playback, toggle Crossfade Songs on or off. If you’re turning it on, set the time to zero seconds.
- Restart Spotify to solve the issue.
8. Disable High-Quality Streaming
Is your premium subscription end? Then, change your steaming quality from high to low or normal. High or very high-quality streaming is workable only for premium users.
To disable high-quality streaming on desktop app,
- Open Spotify and go to Settings from the dropdown next to your name.
- Select Music Quality. You will see a few options from Automatic to very high. If there is a tick beside high, change it to normal or low.
To turn-off in mobile app,
- Open Spotify on mobile and go to Settings.
- Click Music Quality.
- Under Streaming, select Automatic/low/normal other than high.
9. Re-Sync the App
Sometimes you may find songs have been removed from your playlist. That’s why you can’t play that specific song. This is due to a synchronization problem.
You can re-sync the playlist.
- Open Spotify on your desktop and go to Settings.
- Go to Display Option.
- Toggle on Show unavailable songs on playlist.
If any song is removed, you can re-sync the local files.
10. Re-install the App
Still having an issue? Then last but not the least, you can delete Spotify from your device and re-install it. Reinstalling the app can remove any corrupted file.
For Android users,
- Go to Settings of your device.
- Click Applications > App manager. Scroll down to open Spotify.
- Tap Uninstall.
- Or also, you can tap and hold the app icon on the screen to remove it.
- Then, open Google Playstore and install Spotify again.
For iPhone users,
- Press and hold the Spotify app icon.
- Tap Delete App > Delete.
- Go to Apple Store to install the app again.
For desktop users,
- Go to Contro Panel.
- Then go to Programs and Features and select Spotify.
- Select Uninstall.
- Follow the on-screen instructions to uninstall the app from your computer.
- Download and re-install.
For Mac users,
- Close Spotify and then open Finder.
- Select Go > Option > Library.
- Open Caches.
- Delete com.spotify.Client.
- Select the back arrow.
- Go to Application Support.
- Delete Spotify.
- Again open Finder.
- Go to Applications and find Spotify.
- Drag it to the trash and click Empty Trash to delete.
- Download and re-install Spotify.
Above all, some other issues can also hamper your Spotify to play error-free. You can
- Check if it’s not in offline mode.
- The firewall on the desktop is not blocking the app.
- Close other apps on mobile while playing Spotify.
You can try any of these methods to continue to play songs on Spotify. However, there can be some user-specific issues like a network problem. Hopefully, this article helps you resolve the issue. Enjoy your music playlist.