How To Fix The Snapchat Tap To Load Glitch? Quick Solution

Snapchat is renowned multimedia messaging app among celebrities and youths. Over 300 million active users use Snapchat to take photos, share snaps, communicate with friends and explore the latest things.

However, a small glitch in the app can create trouble for the users and prevent them from accessing it. Many users recently complained that instead of loading properly, Snapchat gets stuck on a black screen that says “Tap to load”. It’s frustrating when you keep tapping the screen but still can’t load snaps.

In this article, we are going to explain why does the error happen and how can you fix it with easy solutions.

Why does the “Snapchat Loading Screen” error occur?

Snapchat’s auto-download feature lets you view and download the photos and videos once you open them in the chat. But if your Snapchat shows “tap to load” for a snap, it can’t be downloaded automatically. Rather you need to select the load button to download manually.

These are a few reasons that prevent your Snapchat from loading snaps. 

  • Slow network connectivity
  • An outdated app version
  • Snapchat server is down
  • Corrupted app data and cache
  • Bugs or technical glitches in the app
  • Data saver and battery saver mode is enabled
  • Problems in the Wi-Fi connection at your location

Fix the Snapchat Tap to Load Glitch

Before explaining the various methods to fix the Snapchat loading screen won’t work issue, it’s important to know which device you’re using. All the methods we’ve mentioned below will work based on the device you’ve installed Snapchat and the version of the app. These simple and effective methods will help to resolve the issue irrespective of the operating system your phone is using to run programs.

1. Reboot your mobile


The first method to fix app glitches is to reboot your mobile. When you power off the mobile and restart it again, it reloads the Snapchat app and clears background processes that might slow down the device. This process is very effective and solves any issues related to the apps.

Here’s how to reboot your mobile phone according to its operating system.

For Android users: Press and hold the power button until you get the restart option. After that, tap on Restart to start your phone again.

For iOS users: Press and hold the volume down button and the side button until the power off slider appears on your screen. Now drag the slider and wait for 30 seconds to turn off your device. After that, press and hold the side button until you see the Apple logo. 

Additionally, you can turn on Airplane mode for a few seconds on your phone and turn it off to resolve the problem.

2. Turn off Data Saver for Snapchat

Disabling the Data Saver mode on your device could be considered a great solution. This mode optimizes your phone’s data usage if you have a limited data plan.

But when it’s on, it prevents different apps, including Snapchat, from accessing data and slows down their performance. So, if that’s the case, you can fix the Snapchat black loading screen issue by disabling Data Saver for this app.To do that, go to Settings > Network & Internet > Data Saver/Data-Saving Mode > Unrestricted Apps/Whitelist Apps. Now select Snapchat from the list so that it can still use data normally with Data Saver on.

3. Turn off Snapchat Optimization

The optimization feature allows you to put some apps on sleep mode to save the data and battery consumption of your device. In case you’ve enabled optimization for Snapchat, it will prevent the auto-downloading process. 

To fix this, navigate to phone Settings> Apps> Snapchat> Battery Optimization> choose Don’t optimize.  

4. Check Network Connection and Data

Most of the time, people experience trouble loading Snapchat due to an unstable or slow network connection. So, if you’re using WiFi, ensure that its signal is strong. You can also reposition the router to reduce any interference and increase the speed.

In case you’re using mobile data, make sure your data plan is still active. If not, you’ll encounter with Snapchat loading screen stuck issue. Therefore, check for the WiFi speed and data subscription.

5. Check the DNS settings

If you don’t find any problem with your Wi-Fi, it can be an issue with Domain Name System (DNS). In that case, you need to change the DNS settings. 

For that, Open the Settings of your mobile, tap on WiFi under the Connection section, tap on your WiFi and select the Advanced option, go to the IP settings section change DHCP to Static. After that, erase the last IP and type on DNS 1 and on DNS 2. Now, save the changes.

6. Clear App Cache and Data

The cache is a small part of CPU memory that stores a copy of the information. Once you download Snapchat, the cache begins to store all data used by the app. As a result, it can cause certain errors in the app. So, Clearing them out can quickly solve this problem.

Clear cache from Snapchat settings:

To clear corrupted cache, open your Snapchat, select the profile picture at upper-left, tap Settings and tap Clear Cache at the bottom.

Clear cache from Android settings:

Go to your Android’s Settings, tap Apps/App Manager, scroll down to select Snapchat, select Internal Storage and tap Clear cache and Clear data.

Now launch Snapchat and check if the snaps are loadings perfectly.

7. Update Snapchat

Updating apps from time to time helps to remove bugs and fix any technical glitches. So, if you’re using an outdated Snapchat, it might trouble you with a Snapchat loading screen stuck on tap to load.

In that case, update your Snapchat app to its latest version to solve the issue. To update it, go to Google Play Store on Android or App Store on iOS, search for Snapchat and tap Update if available.

Now start the app and its black screen loading problem will be gone.

8. Disable Battery Saver Mode

If Battery Saver mode is on, Snapchat sometimes fails to load and causes a tap to load glitch in the app. It’s because this mode restricts the apps from accessing data to save battery life.

So, to fix the Snapchat tap to load issue, turn off Battery Saver mode. For that, open your device’s Settings, select Battery and disable Power Saving Mode or Battery Saving Mode.

9. Uninstall and Reinstall Snapchat

Is still your Snapchat stuck at the loading screen? Then uninstalling and reinstalling the app can help you with troubleshooting the issue.

To uninstall Snapchat, select Settings > Apps > Snapchat > Uninstall. After that, visit the Play Store or App Store and download and install the app again.

10. Reset App Preferences

If none of the above-mentioned methods works, try resetting app preferences to fix the tap to load on Snapchat. It resets the apps to their factory default settings without erasing your personal data.

In order to reset apps on Android, go to Settings > Apps, tap the three dots at the top-right corner and select Reset app preferences from the drop-down.

Once it’s done, relaunch Snapchat and it’ll now load your snaps quickly.

11. Check if Snapchat Server is down

It doesn’t usually occur, but still, you can check if the Snapchat server is down worldwide or not. In such cases, you can go through their official Support Twitter account and check if the company has tweeted about server errors. Alternatively, you can visit the Down Detector website to check whether there’s a problem is the Snapchat server or not. 

That’s all. These are the quick methods that you can try to fix the Snapchat loading screen “Tap to load” error. Hopefully, this article has been informative enough to solve your issue. If you know any more tips, share them with us in the comment section below.

About Ady Wilson

Ady Wilson is a technical writer/blogger with years of experience passionate about the latest trends. He is a true tech-enthusiast and loves to explain how different tech products work and what to do when they stop working. He mainly covers topics on troubleshooting guides, Games and app comparisons for Android, iOS and Windows. When Ady isn’t writing, he spends his time playing games like Fifa, Call of Duty etc., on Xbox One.

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