TikTok is a great platform to find a variety of short-form videos from funny clips to dance videos. But many users recently complained about the “no internet connection” error that stops them from watching videos.
If you’re facing the same problem, it indicates that TikTok is currently unable to connect to the internet. As a result, you can’t see the videos on the “For You” page.
In this article, we’ll discuss why TikTok says “no internet connection” and how to fix it.
Why Does TikTok Say “No Internet Connection”?
When TikTok says “No internet connection” or “No network connection,” it’s due to a slow internet connection or the TikTok servers are down.
Another possible reason for this error could be an issue with your mobile data and WiFi connection. Also, you could face this problem if your phone has a bad signal.
How to Fix the “No internet connection” Error on TikTok
There are some different messages indicating the same error. You can see a “no internet connection,” “no network connection,” or the “unstable internet connection.” Regardless of the error messages, you can try the following fixes to troubleshoot the issue.
1. Check TikTok Servers
Before moving to any other methods, first, check if the TikTok servers are down. Low server status is a very common issue among all social media platforms.
Although TikTok doesn’t have any official server status detecting page, you can easily check the server status from Downdetector.com. On this page, search for TikTok and check if there is a major spike in the graph.
If you see a spike, it indicates that the TikTok server is down. In that case, the only thing you can do is to wait until it comes back online.
Alternatively, you can visit the TikTok Support page on Twitter to check if anyone experiencing the same issue at the time.
2. Restart The TikTok App
A glitch in your TikTok app could be responsible for the connection issue. In that case, the best way is to turn off the application and turn it on again after some time. It helps to eliminate the glitches and refresh the connection between the app and the network. Here’s how to do so:
- Go to Settings on your phone.
- Tap on Apps.
- Select TikTok from the list.
- Tap on Force Stop.
Restart the app again after some time and check the connection.
- Swipe up softly from the bottom of your iPhone’s screen to open App Switcher. (If there is a Home button on your iPhone, double click on it to open App Switcher)
- It will display an overlapping view of all your open apps.
- Find TikTok by swiping it to the right or left and Swipe Up the app to stop it.
Now, restart the app from the menu screen to check the connection.
3. Clear App Cache
Most apps usually store data to increase the loading speed. Sometimes these cache files become corrupted over time and cause various problems, including network connection errors. In that case, clearing the app cache can help you to get rid of this problem. Here’s what to do,
- Go to your phone’s Settings.
- Tap on Apps.
- Tap on TikTok from the list to open it.
- Tap Internal Storage> Clear Cache.
If you’re an iPhone, you’ll need to remove the app from your device to clear the cache files. After removing the app, install it again from the App Store.
4. Shift from WiFi to Mobile Data or Vice-versa
Sometimes, there can be problems with your WiFi or mobile data. In such a case, you can shift from WiFi to mobile data or vice-versa. For instance, your WiFi connection may not have the internet and that stops you from loading the “For You” page on TikTok.
Therefore if you’re facing the no internet connection error even after connecting to the WiFi, try to open any other app to check your WiFi. If the same thing happens with other apps, shift from WiFi to mobile data and vice versa. In case you don’t have mobile data, try connecting to any other WiFi network.
5. Update TikTok
Another quick and trusted way to fix any kind of error is to update the app. Outdated apps often lead to various issues. So, if you haven’t updated TikTok for a long time, try to update the app to its latest version.
All you need is to open the Google Play Store or App Store, search for TikTok and tap the Update button beside it.
6. Use VPN
If you find a problem with your local server, you can use VPN to avoid the network connection issue. VPN is basically a proxy that will redirect all your network traffic to a server of a different location. It provides a strong connection and even protects your identity.
There are many TikTok servers around the globe, which means you can easily use a VPN to bypass your faulty server. But make sure to connect with a trusty VPN to secure your privacy. Here are some VPNs that you can try:
- CyberGhost VPN
- Ivacy VPN
7. Restart your Phone
Restarting your phone could be another easy solution to fix the error. It helps to remove temporary bugs and glitches that might cause the problem. So, simply restart your phone and check if TikTok is working properly.
8. Reinstall TikTok
Another method you should try is to uninstall TikTok from your phone and reinstall it to solve the issue. This process helps to clear the app cache and fixes temporary in-app issues. Also, when you reinstall the app, it will be updated to the latest version.
To uninstall TikTok Android users, hold the TikTok app, tap on the info (i) icon, and tap Uninstall. After that, open Google Play Store and search for TikTok to install it again.
iPhone users press and hold the app from the home screen, tap on the Delete app and then tap Delete to confirm. Once the app is deleted, open App Store and install TikTok again.
9. Contact TikTok Support
If nothing works, the last thing you can do is to contact the TikTok support page through Twitter or go to the Help center on their website. They will diagnose the cause of your problem and help you to solve it.
That’s it. Hopefully, these solutions will help you to resolve the no internet connection error. If you find this article helpful, do share it with others. Also, let us know your feedback in the comment box below.