Why Does Facebook Say No Internet Connection? How to Solve the Issue?

Facebook is the social media giant that rules over the internet. It cannot be possible today that a person has never heard about Facebook. 

The social media platform has more than 2.9 billion active users on a monthly basis. Meta Platforms, Inc. (formerly known as Facebook) also owns other social media services such as Whatsapp, Instagram, and Messenger. 

Developers of Facebook are always working to improve its features and functionalities. Despite that, users often face some problems while accessing their Facebook accounts, in which log-in issues are the most common ones.

If you are facing similar issues and are concerned about why Facebook says no internet connection every time you are trying to access your Facebook profile, then go through this article to find the reasons and solutions for this problem.

Why is Facebook Saying No Internet Connection?

Slow or poor internet connection is the reason why you are getting the “no internet connection” error while trying to log in to your Facebook account or trying to watch Facebook videos. It means if your network speed is slow, you cannot connect to the Facebook server.

You should also know that this problem can arise both on the Facebook website and on the Facebook app. 

How to Fix Internet Connection Error on Facebook?

Here is a list of common solutions that you can try to fix the no internet connection error on Facebook:

Check the Network Speed

If you are still getting the error, you need to check your network speed. As it has been already mentioned that slow network can be the reason why you are not able to connect to the Facebook server. 

There are plenty of websites on the internet where you can check your network speed for free. If your network speed is poor, you can contact your ISP and upgrade your plan or change your ISP.

Clear Cache, Browser Data and Cookies

If you are accessing Facebook using a web browser, clearing cache and other data can fix your problem. Here’s what you need to do to clear cache and data:

  1. Open the Browser’s settings.
  2. Select cache and data storage.
  3. Scroll down and remove the cache and data stored for each site separately.
  4. Go to your browser’s settings to erase cookies. You’ll see a box labeled Cookies there. Go to Manage and delete all Facebook cookies.

Check Other Programs or Apps are on Your Device

You need to be sure whether the problem is only with Facebook or not. For this, try opening other apps or programs on your phone and check whether you can access them or not. If the other apps are working fine, but you are still getting the no internet connection error on Facebook, the problem is with Facebook only.

Try Accessing Facebook From Another Browser

When you are sure that the problem is with Facebook, you can try accessing it by switching to other web or mobile browsers. So, if you are using Chrome, you can switch to Safari, Microsoft Edge, or Firefox.

Reset Your Facebook Password

If in your case “No internet connection” error occurs frequently, then you need to reset your Facebook password. All you need is to open the Facebook menu by tapping on the three horizontal lines. After that, select Setting from Settings and Privacy and tap on Password and Security. Next, tap on the Change Password located under the login tab. Now, enter your current Facebook password and type a new password twice for confirmation. Finally, tap Save Changes

Once you change your password, try logging in with your new password on Facebook and check whether you are getting the error message or not.

Check for the System and App Updates

In order to check if there are any pending updates for Facebook, go to the Play Store or the App Store of your device. If you find any available update, install it. Also, go to the settings menu of your device to check system updates. 

Logout Facebook

If you’re still facing the problem, try to log out of your Facebook account. Just tap the logout option and close the program. Next time, whenever you open Facebook, you’ll be logged in automatically. 

Re-Install The Facebook App

If you are still getting the same error message, uninstall the Facebook app from your phone, and re-install it again from Google Play Store (Android users) and App Store (iOS users).

Frequently Asked Questions

Why Does My Facebook Messenger Says No Internet Connection?

If your internet connection is slow or poor, you might get the no internet connection error message on Facebook Messenger. You can fix the error by restarting your WiFI router or modem or switching to mobile data from WiFi or vice versa.

What does it mean by Facebook Internet Connection Restored?

If you use Facebook using a web browser, you can see the message that says “internet connection restored”. If your device was not connected to the internet or the network was slow, you cannot connect to the Facebook server. However, if the issues get fixed, you will get the “internet connection restored” message, which means now you can connect to the Facebook server.


Now, you know what to do when Facebook says no internet connection. You don’t need to apply all of the aforementioned methods at once to fix the problem. You can try one solution at a time to access your Facebook account.

About Ady Wilson

Ady Wilson is a technical writer/blogger with years of experience passionate about the latest trends. He is a true tech-enthusiast and loves to explain how different tech products work and what to do when they stop working. He mainly covers topics on troubleshooting guides, Games and app comparisons for Android, iOS and Windows. When Ady isn’t writing, he spends his time playing games like Fifa, Call of Duty etc., on Xbox One.

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